Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Elderly War Veteran
Well, not exactly war....
Spoke to this elderly gentleman who called up; problems browsing t'internet. Obviously this is a problem as he couldn't get to b3ta, so I had to get him sorted.
The initial set of checks involve me working out what equipment he's using, then if necessary start getting the person to do a few tests and feedback info; the first detail of which is the IP address. I find out he's using Windows XP and start off the rigmaroll;
"Can you click on the start button please?"
"ARRRRRGGHHHH, errr ok, done that."
(Slight akward pause)
"Errrr, can you click the run button please?"
"OOOOWWWWWW, right, what do you want me to type in?"
(Another akward pause, as I'm trying to work out what's going on)
"C...M...and D for delta please, then click ok thanks."
"AARRGGHHH, OOOOWWWW, OUUUCHHHH, EEERRAAARRRGH *cough* done that."
"Are you ok sir?" I ask, starting to get well freaked out by all the screaming.
"Ahhh, I'd better explain sar" he says. "When I was 17 about 50 years ago I joined the Army, and my first assignment had me sanctioned over in Africa. Everything was fine for about 3 months, until I got bitten by this very rare snake (he did say the name, but I can't remember it). The poison almost killed me, but I somehow survived and my nervous system was left totally in dis-repair."
"Sounds serious sir."
"It's left my body interpretting every feeling as incredible pain."
I resisted the urge to say "You must be a scream in the bedroom" and said "Oh there's a shame sir" as my weak responce.
The call lasted a good half hour, where I got him to move his pc checking the wiring etc, all with him screaming and crying while I'd got the manager to listen in and put it on the speakerphone in the background.
A for AAARRRRGGHHHHLLpha anyone?
( , Mon 25 Sep 2006, 7:49, Reply)
Well, not exactly war....
Spoke to this elderly gentleman who called up; problems browsing t'internet. Obviously this is a problem as he couldn't get to b3ta, so I had to get him sorted.
The initial set of checks involve me working out what equipment he's using, then if necessary start getting the person to do a few tests and feedback info; the first detail of which is the IP address. I find out he's using Windows XP and start off the rigmaroll;
"Can you click on the start button please?"
"ARRRRRGGHHHH, errr ok, done that."
(Slight akward pause)
"Errrr, can you click the run button please?"
"OOOOWWWWWW, right, what do you want me to type in?"
(Another akward pause, as I'm trying to work out what's going on)
"C...M...and D for delta please, then click ok thanks."
"AARRGGHHH, OOOOWWWW, OUUUCHHHH, EEERRAAARRRGH *cough* done that."
"Are you ok sir?" I ask, starting to get well freaked out by all the screaming.
"Ahhh, I'd better explain sar" he says. "When I was 17 about 50 years ago I joined the Army, and my first assignment had me sanctioned over in Africa. Everything was fine for about 3 months, until I got bitten by this very rare snake (he did say the name, but I can't remember it). The poison almost killed me, but I somehow survived and my nervous system was left totally in dis-repair."
"Sounds serious sir."
"It's left my body interpretting every feeling as incredible pain."
I resisted the urge to say "You must be a scream in the bedroom" and said "Oh there's a shame sir" as my weak responce.
The call lasted a good half hour, where I got him to move his pc checking the wiring etc, all with him screaming and crying while I'd got the manager to listen in and put it on the speakerphone in the background.
A for AAARRRRGGHHHHLLpha anyone?
( , Mon 25 Sep 2006, 7:49, Reply)
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