Stupid old twunt
Working for a particular ISP; just before the broadband boom dialup was doing great, and with my company (for whom I won't name for obvious reasons) there was a huge backlog of people demanding dial-up registration disks. Due to the demand, our servers were at the time simply unable to cope with the strain, so we had to wait until they'd been updated before posting them out. The average waiting time for a requested disk was about 28 days at this point (at one point it was 6 months).

Some old bloke rings in, saying that he's just received his bill and that we've charged him for calls to the 0800 dialup service. He'd asked us for a disk, and the one we'd apparently sent him was one for FREESERVE. Basically Freeserve had sent out a free promotional disk as they normally do, and while this old bloke was waiting for ours to turn up one of these did instead.

I explained this to him, and he wouldn't have it. I told him that our systems say that our disk has yet to be posted yet, but he still wouldn't have it. He swore his head off at me threatening me with court etc saying that his solicitor will be in contact with me....I was like yeah sure my name is Jeccy, I'll be happy to hear from them and then he slammed the phone down.

Still waiting for that solicitor's letter, dunno why they haven't written yet :)
( Jeccius Steam Borderlands 2 junkie, Mon 25 Sep 2006, 11:30, Reply)