Oldies vs ComputersAs someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
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chthonic, Fri 22 Sep 2006, 13:58)
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Is Tech support just Masochism?I spent about 3 hours one day with an old lady on the phone trying to get her computer straightened out. I kept hearing the question, "Do I click once or twice?" I would reply, "If I want you to click twice, I will say double-click." She would reply, "Oh." Then she would ask the next time I said, "click on..."
At the end of that session I wasn't even sure which was Right-click, Left-click, or Double-click. Later I found out she had Alzheimers. Why didn't her husband tell me this before? I have no idea.
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CapnChkn I would rather be flying elephants., Tue 26 Sep 2006, 22:00,
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