depends where you work at.
half the managers here never worked their way up, they were brought in from the outside so they know less than us about the day to day stuff. we can't put you straight through to one, they call you back within 2 days and they never overturn what the advisor has said unless the advisor fucked up in some monumental way.

however for some places this is totally necessary, like our dreaded customer services department where they pay the staff fuck all and barely train them. even i get pissed off with them but i just remind myself there's a 3 month turnover of staff for a good reason.
(orestes is shitting in the 1940s, Thu 8 Jul 2010, 22:18, Reply)