I knew there was a good reason
That I'm always polite to call centres. Though it's a balance - I'm probably *too* polite - you need to be firm and a little pushy as well really to get certain things done I suspect.

That nurse is incredibly unprofessional. I don't know if they do the whole oath thing that doctors do, but it's definitely not within the spirit of the profession. It'd please me if she'd been reported to her hospital...
( Cloudane, Fri 9 Jul 2010, 0:42, Reply)