Interesting point
The receptionist (In England at least) does not need to know any of your details in order to make a regular appointment.

If you need an emergency appointment you can provide some details but since they are (normally) not medically trained, *do not need to be told*.

So in future if a receptionist should say that they "need" to know, inform them that they don't and if they keep on it's complaint time baby.
(Helo, Fri 28 May 2010, 11:38, Reply)