Bupa are nothing like that.
Whenever I have made a claim it's been dealt with and approved quickly with very little effort on my part.
(Vlad the Inhaler forgot his password, Sat 29 May 2010, 11:11, 1 reply)

Do you work for BUPA?
I have been with BUPA, AXA PPP and PPP when they were just PPP, etc, etc and deal with insurance companies on a number of different levels both professionally and personally and although there are certainly individuals who are great at their jobs the corporations themselves are conniving, two faced, stab-your-granny-through-the-eye-with-her-own-knitting-needle evil bags of Satan's own nipple wax.
( number5 has been fighting tramps and losing., Sat 29 May 2010, 18:26, closed)