I worked for a leading Automotive accessories store that also sells bikes
One woman brought her sons bike back for the free of charge first service, nine months after the returning date had expired. The bike was utterly ruined and needed to be replaced. She demanded that I repair it free of charge and when I said no, she began to cry, full on hysterical wailing. I still said no and she stopped.

An older man, pale and balding heading into his autumn years came into the store and asked to speak to me. He then came out to me and my manager that he was a Transvestite and liked to take pictures of himself. My Manager was mortified!

A recovering alcoholic junkie came into the shop and he was obviously very damaged by years of substance abuse. The manager promptly threw him out claiming that he was a shop lifter and not the sort of customer we wanted. In actual fact I had only the week before sold him a brand new bike that he had taken a long time to save up for. Why did I sell it to him? Because no one else in the store would serve him because he was clearly rather mentally ill. Cue a furious phone call from his support worker! He always asked for me after that.

I caught a shop lifter and asked him to leave and informed my manager who it was by saying rather loudly, "the tall man in the ladies wig"! Talk about making it obvious and drawing attention to himself!

Just before I was made redundant a directive came from head office that we had to build a display of tools in the entrance to the store. Despite putting security tags on every tool and tool box, each one was stolen by the same shop lifter, often right in front of the management team who stated that they could catch and deter said shop lifter!
( Rev. Jayneflakes Buy my book, I need the cash for drugs and hookers, Sat 12 May 2012, 14:54, 2 replies)

Nice list of stuff that happened
Bullet points next time?
(Misery McUglywife an attention seeking sociopathic fuckstain., Sun 13 May 2012, 8:28, closed)

Your bewigged shoplifter reminds me of when I worked in a record shop in Nottingham. We had a regular shoplifter. His other source of income was as a busker. With a lute. Dressed as one of Robin Hood's merry men. Not exactly hard to pick out in the shop.
(Simian Typewriter Supplies Pty. Ltd. is house hunting in the neighborhood of infinity, Sun 13 May 2012, 12:52, closed)