Went to China a couple of years ago and was warned beforehand that they didn't generally bother much with queues - especially when it came to public transport and fast food etc. but was told 'don't take offense, its just their culture'.

And indeed many of the people I met there were nothing but friendly once I had a chance to speak to them. If it bothers you that much, they will generally defer to someone who complains loudly enough in the tone of voice reserved for English speaking people who want to be understood in a non English speaking country.
(Rambo, John J, Sat 14 Apr 2012, 6:13, Reply)