then again...
I have had calls from customers at the time complaining that they had found screwdrivers inside their "custom-built" PCs - the engineers at head office were less than brilliant.

That and the fact that the Warehouse staff used to regularly drop PCs off the forklift in the car park and still send them out... Then again, most of our woes came from the couriers - we had machines that had been run over and re-boxed - there were tyre marks on the case and they still thought they'd get away with it - as well as the monitor they had re-boxed in a TV box as they'd put a forklift blade through the screen...

Oh and the 1,100 PCs we failed to deliver one Christmas week because their driver had got bored with work and abandoned an articulated lorry full of PCs somewhere in the midlands in order to get the bus home. We couldn't send out replacements as the insurance wouldn't cover the cost until the machines were located...cue us having to call a thousand people to tell them their kid won't have a computer for Christmas, but there will be a desk to put it on arriving on time....

I guess, the one thing I can say is that there was never a dull day!
(Chad, Wed 14 Jan 2009, 12:43, Reply)