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In a week where it emerges that the new Health Secretary is a fan of the hocus-pocus that is homeopathy, tell us about people who are spectacularly out of their depth in a job. Have you ever found yourself wallowing in your own incompetence? Tell us. (Note: "Name of football manager/politician - nuff said" does not constitute an answer)
( , Thu 6 Sep 2012, 12:48)
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I dealt with the whole thing throughout. My wife never went near the computer, or phone. I wouldn't want to get anyone in trouble or lose their job. I was merely commenting upon the apparent paradox of communicating with someone to the point of delivery, then them saying "Oops sorry sir".
Is all. No big deal, and it's sorted, but thanks anyway.
( , Fri 7 Sep 2012, 13:21, 1 reply)
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the policy is hers, not yours. It's a bit difficult with online quotes etc, and sometimes we have to trust that the pixels are who they say they are - but over the phone, it is tough. It happens a lot when people deal with quotes on behalf of their parents or children. At the point of cover I will only take instruction from the policyholder, as I do business over the phone.
( , Sat 8 Sep 2012, 23:42, closed)
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