Quite.Write to their head office, explain that it went wrong for no reason, and also tell them that the employee in the shop threatened you with legal action (which he did, as he accused you of fraud).
[edit] and if you can, go back to the shop, and find out the employee's name.
(
Dave Trouser ; the people's choice - 75% agree, Thu 28 Dec 2006, 16:37,
archived)
