
( ,
Wed 4 Jan 2012, 12:58,
archived)

it's a nightmare apparently. His (infrequent) calls get Priority 0 regardless of any other IS emergency going on worldwide. And most often it is things like how to use Google, on his top of the range Macbook
( ,
Wed 4 Jan 2012, 13:03,
archived)

For two years he's been typing web addresses into the Google search bar and wondering why he doesn't get to the web page he wants *smacks head on desk*.
( ,
Wed 4 Jan 2012, 13:05,
archived)