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# Or, easier, turn the router off and on
start
run
cmd
ipconfig /flushdns
(, Thu 9 Feb 2012, 20:15, archived)
# I like Simple
Simple to me is hit the power switch. Everyone understands hitting things. Too many support phone calls been done where it takes an age to get someone to just type simple commands. Even spelling those commands over the phone is a nightmare (and then the client starts reading out the DOS prompt....)

TurnItOffAndBackOnAgain is the standard multi-purpose fix. Along with Hammers.
(, Thu 9 Feb 2012, 20:20, archived)
# They can turn the router off and on if it's nearby, or remotely through 192.168.0.1 (or variation)
Then a simple list of four commands a 5 year old could follow.
press the start button. See the run box at the bottom? Type cmd in that box and hit enter... thats C.M.D. Yes M for Monkey. Now type ipconfig SPACE /flushdns in the scary black window. That's the slash with the top leaning to the right. Is that in? Did you remember the space... no this time it was N for Night. Hit Enter. You're done.
(, Thu 9 Feb 2012, 20:30, archived)
# I am right with you....
I do agree with you. In most cases. And I get so bored reading out those exact commands over the phone. Which is why I just go the simple route with my simple clients. Especially that Mac owner who starts complaining about lack of Run... boxes.

Why are we talking technical stuff? HAMMERS are the only answer.
(, Thu 9 Feb 2012, 20:37, archived)
# my router's menus are all in norwegian
my previous router's menus were all in german

neither of these are very much use to people like me, who speak neither norwegian nor german
(, Thu 9 Feb 2012, 22:00, archived)