It was the cleanershe accidently pulled the cord out while vacuuming. Happens at ntl all the time.
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Tue 13 May 2003, 13:54,
archived)
It was Telewestwho originated the classic "an engineer cut through the line", line
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@man move along, nothing to see here on,
Tue 13 May 2003, 13:58,
archived)