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# I'm on Surf, not BB..
so they can jump if they think I'm paying 50p a minute for some dumbfuck telling me that it's knackered.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 12:46, archived)
# Ahhh, bugger that then
These 50p/min help lines just take the piss. That was why I was so amazed by BB help, free and actually, well helpful. Very unusual.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 12:49, archived)
# Errr....
Don't suppose....you...could give them a bell. Cheeky I know ;)
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:02, archived)
# sure
what do you need to know?
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:07, archived)
# You are a gentleman (well not actually sure but i'll go with it).
Just need to know :

1/ Are they aware people can't access Self Care.
2/ When's it likely to be fixed as it's been down an hour and a half.
3/ Can they keep the Status page updated.

If you could do that then you will be blessed for ever.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:12, archived)
# no problem
I'll get right on it.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:15, archived)
# Wouldn't you believe it...
it's bloody working now. If that was you, thanks !
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:24, archived)
# Right
I was just about to reply! The guy said it was down for everyone and he had no idea when it'd be up, if its a long time they'll update the status. But if it's fixed Woo Yay!
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:29, archived)
# Ta muchly..
for phoning.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:33, archived)
# Glad to help, sir.
Now go forth and administer your selfcare, so's you can get t'internet working proper;)
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:37, archived)
# Now I'll check my web mail to see if they've responded..
Oh ! Guess what that's fucked now ! Do they have one multiboard for all of their services ? When somebody phones to say ones fucked then they unplug another box and plug the other one in, hoping that no one will notice ! Aaaaarrrrrgggghhhh ! No worries, don't need it now anyway.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:42, archived)
# There was
a recorded message that mentioned that there were e-mail problems, amongst alot of other things. I assume everyones off work getting pished today.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:52, archived)