b3ta.com board
You are not logged in. Login or Signup
Home » Messageboard » XXX » Message 127859 (Thread)

# Anybody out there on Telewest ?
Can you access the Self Care section ? Don't want to go through the depressing Ticket system unless entirely necassary..
(I helped save b3ta! Si W, Tue 4 Jun 2002, 12:36, archived)
# Mines
fucked at the mo' too. Bollocks.
(tomsk, Tue 4 Jun 2002, 12:38, archived)
# Oh well..
I'll set a ticket going.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 12:42, archived)
# mine too
it's not letting me in. I've phoned the tech support quite alot and they've been dead helpful. I'd give em a ring.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 12:42, archived)
# I'm on Surf, not BB..
so they can jump if they think I'm paying 50p a minute for some dumbfuck telling me that it's knackered.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 12:46, archived)
# Ahhh, bugger that then
These 50p/min help lines just take the piss. That was why I was so amazed by BB help, free and actually, well helpful. Very unusual.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 12:49, archived)
# Errr....
Don't suppose....you...could give them a bell. Cheeky I know ;)
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:02, archived)
# sure
what do you need to know?
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:07, archived)
# You are a gentleman (well not actually sure but i'll go with it).
Just need to know :

1/ Are they aware people can't access Self Care.
2/ When's it likely to be fixed as it's been down an hour and a half.
3/ Can they keep the Status page updated.

If you could do that then you will be blessed for ever.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:12, archived)
# no problem
I'll get right on it.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:15, archived)
# Wouldn't you believe it...
it's bloody working now. If that was you, thanks !
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:24, archived)
# Right
I was just about to reply! The guy said it was down for everyone and he had no idea when it'd be up, if its a long time they'll update the status. But if it's fixed Woo Yay!
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:29, archived)
# Ta muchly..
for phoning.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:33, archived)
# Glad to help, sir.
Now go forth and administer your selfcare, so's you can get t'internet working proper;)
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:37, archived)
# Now I'll check my web mail to see if they've responded..
Oh ! Guess what that's fucked now ! Do they have one multiboard for all of their services ? When somebody phones to say ones fucked then they unplug another box and plug the other one in, hoping that no one will notice ! Aaaaarrrrrgggghhhh ! No worries, don't need it now anyway.
(I helped save b3ta! Si W, Tue 4 Jun 2002, 13:42, archived)
# There was
a recorded message that mentioned that there were e-mail problems, amongst alot of other things. I assume everyones off work getting pished today.
(I helped save b3ta! cobby, Tue 4 Jun 2002, 13:52, archived)
# tomsk
was the random iamge search your idea? Whoever it was deserves all credit due.
(I helped save b3ta! helmetcream, Tue 4 Jun 2002, 12:45, archived)
# I did suggest it to
someone as something to do when lack of inspiration strikes, but I doubt I'm the first to think of it.
(tomsk, Tue 4 Jun 2002, 12:47, archived)
# Well, it was the
first time I heard of it...
...Woo, and indeed Yay to you sir! You shall be credited this evening.
(I helped save b3ta! helmetcream, Tue 4 Jun 2002, 12:56, archived)
# Yay!
Fank yoo.
(tomsk, Tue 4 Jun 2002, 13:08, archived)