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# A quick question
If you phoned a company and left a voicemail message saying 'by the way, your customer database has been cracked WIDE open and your customer's credit card details are exposed' wouldn't you expect them to, er, at least reply?
(The Unknown Anorak, Tue 11 Jun 2002, 17:05, archived)
# that
is disturbing.
(I helped save b3ta! pep, Tue 11 Jun 2002, 17:07, archived)
# did you leave
your address
(doktored, Tue 11 Jun 2002, 17:12, archived)
# Yep
Off to The Register it is then...
(The Unknown Anorak, Tue 11 Jun 2002, 17:20, archived)
# their IT dept
is probably going crazy while everybody else is trying to get hold of the customers to explain or whatever
(I helped save b3ta! dhobi Mur Inhexha!!, Tue 11 Jun 2002, 17:11, archived)
# Not without getting the details
surely?
(The Unknown Anorak, Tue 11 Jun 2002, 17:19, archived)
# unless
someone else told them b4 you did
(I helped save b3ta! dhobi Mur Inhexha!!, Tue 11 Jun 2002, 17:22, archived)
# not jumping
to conclusions but that's what our "IT" dept does, straight off into a blind panic, don't know why, no-one orders over the net with us
(I helped save b3ta! dhobi Mur Inhexha!!, Tue 11 Jun 2002, 17:24, archived)
# This is quite a big outfit
And there's nothing on their site or from them in e-mail, so I assume they've not been notified yet. And also, mightn't I have details they don't know?
(The Unknown Anorak, Tue 11 Jun 2002, 17:28, archived)
# that is
worrying then hmm
(I helped save b3ta! dhobi Mur Inhexha!!, Tue 11 Jun 2002, 17:34, archived)