ill say the same as i did last time (ish)
you are a retard. dont get angry for being one...
it just makes things worse :)
do some research before getting an isp ffs
(, Tue 20 Nov 2007, 20:25, Reply)
I can undestand the anger factor here.
You have obviously never been a Toucan customer. If they promise something they should be able to deliver it, otherwise they should not been in business.
Blame the company, not their customers.
(
funnylittlefrog, Tue 20 Nov 2007, 20:31,
Reply)
i think ill just blame the customers for not even TRYING
;) its not hard ya know..
(, Tue 20 Nov 2007, 20:34, Reply)
Not trying what?
Maybe I'm extremly naive but when I was promised unliimited broadband internet, that's what I expected to get. Not to be constantly emailed that I had exceeded their fair use limits and to be put on a speed less than dial up. Complaints to their pathetic customer service dept fell on deaf ears, so I left it to Otelo.
It's unfair to expect everyone who is signing up for an ISP to be savy of the industry or aware that some companies like toucan are just down right liars.
Why should the customers have to TRY? They should get EXACTLY what the isp promise. If not go to Otelo, win your dispute and change isp, like I did.
(
funnylittlefrog, Tue 20 Nov 2007, 20:44,
Reply)
you appear to have misunderstood the concept of fair use then
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Johno says the chances of anything coming from mars are a million to one But still they come on, Tue 20 Nov 2007, 21:05,
Reply)
Fair Use? Unlimited?
Toucan don't specify what their fair use policy is when you sign up, but even after I was on holiday for a week I returned to receive an email saying I had used 7Gb in the last week. That was impossible and blatent lies. If they want to impose download limits they should not advertise as an unlimited broadband provider.
Toucan appear to have misunderstood the concept of false advertising.
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funnylittlefrog, Tue 20 Nov 2007, 21:13,
Reply)