pffft
top letter, but legally, you should have stopped driving the car immediately on realising it had faulty brakes, but good luck with it all the same!
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Just keep the pressure on - you will get your money back eventually, especially if you start adding reasonable charges for your time, effort and out-of-pocket expenses in dealing with the problem (i.e. postage and stationery costs)
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also - don't wait to write to Trading Standards and your credit card company, do it anyway and CC the car company in. Your credit card company is ultimately liable as you actually purchased the service from them!
(
Griffin Saver Something, something, 2006, something., Mon 12 Jul 2010, 11:21,
Reply)