
Their poor handling of a reported ground contact directly led to two damaged aircraft taking off.
There may not be much visible damage to the Ryanair plane's wingtip, but that doesn't mean it wasn't hiding structural damage. They should have informed tower of the reported collision, then asked for ground crew to come out and visually inspect both planes for verification. That all takes time though.
( , Sat 4 Aug 2012, 9:29, Reply)