They took my money!
I use my company credit card to pay for some of my stock purchases.
In any month, this amounts to quite a hefty bill and my credit limit isn't that big due to the fact that I couldn't be arsed to fill out forms to change it.
What I do, when I need to pay a bill, is to transfer the cash into my credit card to cover it.
I did this, as usual. Transferred a very hefty sum. The next day I tried to use my card and it was declined.
I phoned my bank who informed me that I'd exceeded my credit limit even though I told them I'd transferred more than enough the previous day to cover what I was trying to pay.
Long story short, I'd transferred the cash on the 26th and apparently, on the 26th of every month, any surplus funds left after clearing the credit card's balance get put into a "holding account".

I was told that if I wanted MY money back on my credit card, I would have to send them a letter of motivation, as if my threatening to break their legs wasn't enough.

In the meantime, I had to beg the company I was trying to pay to release my goods, unpaid for, knowing they were leaving the country while I sorted out this problem that I explained to them. I still think they thought I was telling porkies as it was so unbelievable. Luckily I trade with them all the time and they released the goods.

I got my bank manager involved as I prefer he fight my battles. He got nowhere, I got nowhere and in the end I gave up, transferred another hefty sum and paid the bill.

I had to wait until the 26th of the following month for some of MY money to be used to clear my credit card balance and as MY money that they held was more than my credit limit, had to wait another month for the balance of MY money to be put back to pay that month's bill.

The credit card company held MY money, MY surplus funds in THEIR account and got stroppy when I asked for it back!

By the way, I am in the process of changing credit cards because of this. I had to fill out TWELVE pages of forms. When I enquired last week why it was taking so long, they admitted that they'd lost my application.
( Flowerpot No longer has the vapours thanks to DTH, Thu 16 Jul 2009, 18:57, Reply)