Had my card stolen...
I had my wallet stolen last night, and it had my bank card in.

I call my dad up to get the number for Barclays to cancel the card. He rings the main line and gets the number. So I call them up and get an automated response of "Press 1 if you are a customer", etc. So I press 1. Then it's automated voice asks me to enter my card number.

The number on the card which has just been stolen.

Great. Fucking geniuses. Got to love the people who come up with these ideas....
( Bathory, Sun 19 Jul 2009, 19:57, 14 replies)

It's on your statement numpty.

( girlinthehole, Sun 19 Jul 2009, 19:58, closed)

...
But my statements are at home, whilst I'm at a festival in a field!
( Bathory, Sun 19 Jul 2009, 20:10, closed)

What
You can't remember it?

:-)
( K2k6 has a proper job these days, Sun 19 Jul 2009, 20:28, closed)

I've just got mine memorised
and it expires next month.
( M3rx likes the Asian ladies, Mon 20 Jul 2009, 10:24, closed)

Which festival?
Benicassim? Poor sod :(
( Scrumper, Mon 20 Jul 2009, 10:55, closed)

Mash the keys til you get a response

( fuck shit up the best you never had, Sun 19 Jul 2009, 20:41, closed)

The response will be:
"If you are too fat to press only one key at a time, ask a friend to do this for you."
( Colonel Boris "...a desperate Buzzfeed imitation...", Sun 19 Jul 2009, 21:13, closed)

Press * and # on the keypad at the same time
And you will be passed through to a customer service advisor instead of having to deal with bots.

/insider knowledge ftw
( jim_bob can herd cats., Sun 19 Jul 2009, 21:58, closed)

that sounds like something that isn't true to me

( Vipros. clever got me this far, then tricky got me in, Mon 20 Jul 2009, 8:32, closed)

Nah it works
Did it last week when I needed to phone my bank about something.
( jim_bob can herd cats., Mon 20 Jul 2009, 8:43, closed)

I imagine it would work
In much the same way that being silent would. The machine gets in a tiff that it can't direct you appropriately and presents you with the fallback option - a real person.
(Captain Skippy pooed in a bag and left it on your doorstep, Mon 20 Jul 2009, 8:57, closed)

This.
I was under the impression that pressing two buttons at once on a phone does nothing other than the one you press second cancelling the first one out.
( Noeli overtheshoulderboulderholderthingstraplatchboobs, Mon 20 Jul 2009, 12:25, closed)

Different numbers
That's why they have a "lost of stolen card" number instead of the main account number, if you have your details they'll do it all for you...
(Helo, Mon 20 Jul 2009, 14:35, closed)

Got it cancelled in the end...
Mashed * until I got through to some poor chap in India who had such a heavy accent I couldn't understand him. He proceeded to tell me my mother's maiden name was wrong (!?) and finally passed me on to another lady, who apparently is the seperate lost and stolen dept. Phew. At least it's cancelled anyway.

And the festival was MetalBrew up in Mill Hill, London :) nowhere near as good as last years, as it was on a super budget. Oh, and my wallet got stolen! Gr! Total of £45 in the end to see one shitty band!
( Bathory, Tue 21 Jul 2009, 22:19, closed)