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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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I don't want to name names but
Ipsos MORI has anyone ever had any dealings with this company???

They phoned me at work recently asking me to take part in a survery about banking, nameing the bank the company I work for banks with. I absent mindly said ok and instantly regretted it.

It was one of those do you agree, strongly agree, don't know, disagree, strongly disagree type things. I am sure there is a technical name for it, but I don't know it nor do I care.

The girl, drowned on for about 20 mins do you use online banking blah blah...

Then she asked me What do you think about the company profile of XYZ bank? Free pens: Dont know, dont know, dont know.....

After about the 400th dont know, the cheeky cow asked my what were the estimated balances of the business bank accounts. My response Thank you and goodbye.
(, Fri 4 Sep 2009, 15:51, 2 replies)
It's
a Likert scale.
(, Fri 4 Sep 2009, 16:28, closed)
Well...
I don't Likert
(, Fri 4 Sep 2009, 16:43, closed)

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