Fine laptops but......
I got mine this year with the finance option which meant documents to sign and send back, no probs I thought....... Not so.

1st email, a load of documents, please sign pages a,b and c and fax back to.... Quick check and I notice that my address is wrong. Not a problem, cross out the wrong number (for that was all that wrong) and fill in the right one. Okey dokey, jobs a good 'un.

Sent it off , get a phone call from Dell a couple of days later saying that they couldn't accept the faxes as they were a legal document and my alterations made them Null and Void. They will therefore sent the corrected versions for me to sign and could I fax them back. The email arrives Thursday, I print them off, sign them and send them on the first available opportunity, the next Monday, jobs a good 'un.

I noticed in my inbox after sending this that a reminder that "we have not recieved your documents" had arrived. "Not to worry" thinks I, "I have now", jobs hopefully a good 'un.

Another phone call from Dell acouple of days after that that they still haven't arrived. I confirm I have sent them, he asks me to repeat the number I used, which transpires to be wrong. Checking the email indicates that the number I have is correct. Ahh says Mr Dell, it's a different number in the reminder email............ Terrific thinks I, but never mind, I'll send it off again to that number, which I do the next day, and hopefully the job could finally be a good 'un.

A couple of days later another phone call saying that they still hadn't recieved anything. Marvellous thinks I, apparently between the call and sending the fax for the third time ANOTHER reminder email had been sent and ANOTHER phone number had been included. Excellent, thinks I. I get him to give me a final actual real fax number to send to, and whilst he is on the line my Mrs faxes all this stuff to them AGAIN. 20 minutes later he calls and has only recieved the top sheet. No fecking problem thinks I. I'll send the twatting things over AGAIN. 20 minutes later, he's only recieved the top sheet, ALTHOUGH Mrs tp confirms that the confirmation indicates everything has got there. Not to worry says Mr Dell, can you scan them all and send them as a TIFF file (big high res pictures if you must know). No probs. Scan, scan. Send, send. Sigh, sigh. Job must, at last, be a good 'un.

Next day, Mr Dell calls. The TIFF files were too big so could I scan them again and send them as Jpegs. Absolutely no.... bloody.... problem!!!! I reply. This is Dell. The worlds biggest computer company. The files.

Are.

Too.

Big.

For

His.

Computer.

It works a treat when it finally arrived, but ruddy nora and blimey o reilly. It's like they were trying to make sure I didn't get one.


Length... 120Gb 2Mhz DDram blah blah blah
(tinypod will never learn. Ever., Fri 4 Jan 2008, 17:43, Reply)