Black is in this year
Back to rail enquiries days. One ancient system was used primarily for train running but could be used for timetable enquiries. One of our colleagues shunned the other timetable systems and wouldn't even log into them. He pops out for a break. We change the settings to black text on a black background. He comes back and hits the button to start the calls flowing again without looking at his screen. The supervisor who listened into the call told us it was a journey that was a nightmare even with a computer. Pershore to Dumfries on a Sunday with a couple of buses thrown in style. He dug his timetables out and was flicking backwards and forwards through them and we knew we had really rattled him when he started calling the customer "madam".
(jvz, Tue 22 Sep 2009, 12:11, Reply)