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I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
( , Sun 28 Dec 2003, 22:47)
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We had one 3rd year business student come in with a stunningly presented document. But at the last minute she decided to change her font size. It was at this point I realised she had done all her headers and footers manually on every page. Had drawn all her charts using coloured text boxes and had aligned all the fonts for these diagrams using spaces and returns.
One rather iritating repeat customer came in 20 minutes before final deadline and doubled clicked on "My Documents" to bring up his work. Needless to say the rush back home to get it on disk was'nt quite fast enough.
We have had many others including classic Mac - PC confusion (this mouse has only got one button, where is the start menu?). But to get back the iritating customers we play the smugged fiver joke. When you get someones change, just before you had them the fiver you go "oh that ones smugged" and get them another from the till. They hardly ever comeback after that.
( , Tue 30 Dec 2003, 0:40, Reply)
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