Clients Are Stupid
I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
( , Sun 28 Dec 2003, 22:47)
I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
( , Sun 28 Dec 2003, 22:47)
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Come here, and there's more...
As well as working on an IT helpdesk I worked at a certain televsion company (one that provides satellite telly. Again, no names)
Best one was (and I can't even start to remember the exact details of this) was one customer who told us he was cancelling his subscription because aliens (yes, aliens) were interferring with his signal and he couldn't see the picture properly. now ehen he was having a party with the Spice Girls (as you do) they suggested he get cable TV as the cables are underground so the aliens can't play about with the signals. He was really apologetic about this, especially as we sent him out a birthday card (eh?!?!?) but he was going to come up and visit us to say goodbye. "You're coming up to dunfermline?" asked my colleague. "No", he replied "I'm coming up to the satellite to visit you".
By this point, half the staff had put their phones on Busy and were listening in to this on a huge conference call.
Swear to god, this is true. And if any of you know anyone who worked weekends at this particular satellite telly call centre in Dunfermline in the the summer of 96 they will probably know about it.
( , Tue 30 Dec 2003, 15:52, Reply)
As well as working on an IT helpdesk I worked at a certain televsion company (one that provides satellite telly. Again, no names)
Best one was (and I can't even start to remember the exact details of this) was one customer who told us he was cancelling his subscription because aliens (yes, aliens) were interferring with his signal and he couldn't see the picture properly. now ehen he was having a party with the Spice Girls (as you do) they suggested he get cable TV as the cables are underground so the aliens can't play about with the signals. He was really apologetic about this, especially as we sent him out a birthday card (eh?!?!?) but he was going to come up and visit us to say goodbye. "You're coming up to dunfermline?" asked my colleague. "No", he replied "I'm coming up to the satellite to visit you".
By this point, half the staff had put their phones on Busy and were listening in to this on a huge conference call.
Swear to god, this is true. And if any of you know anyone who worked weekends at this particular satellite telly call centre in Dunfermline in the the summer of 96 they will probably know about it.
( , Tue 30 Dec 2003, 15:52, Reply)
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