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This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
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Retail is the playground for idiots
I used to work in a large hi-tech music shop (you know, selling keyboards, mixers and samplers etc). The average person who got to grade 1 or two in the bagpipes always believed they were some sort of accomplished musician and were better than anyone who would actually work in a place like I did.

Anyway, small rant about the majority of customers over. One guy had spent at least two hours with me whilst I talked him how to use his Alesis QS6 keyboard (for geek factor, it's got a bloody good sound to it). I talked him through the menu settings, how to wire it in to his "studio" at home and everything in between. As soon as I got rid of the raging spastic, and of course, fleecing him for over £400, I receive a phone call, asking for me by name. Yes, it's the same complete cock-end that I've spent most of my afternoon and lunch break talking to.

He's plugged it in at home, seemingly ok, I went through the connections with him and he actually surprised me by having it all connected ok. So why is this bloke a complete tit, I hear you cry...

He was pressing keys on the keyboard and I could hear this over the phone, I asked him to turn it up a bit so I could hear it properly. He asked if it was normal for it to make a sound like a piano when you pressed the keys. He was concerned as it sounded "better than the one he tried in the shop" and thought I'd sold him the wrong keyboard.

It was only when I reminded him that he insisted the very keyboard he was to buy was the only one he wanted to look at, so even though he watched me unbox and set up all this kit for him to bugger about on, then watched me put it back in it's box, then take his cash, write out a receipt and give him the shop's number in case of problems, he was still insistent that at some point I had "switched" his brand new keyboard for another one. What a complete arse.

He called up every day for about a month, as he was obviously incapable of reading the instruction manual. Possibly due to being a dribbling spastic.
(, Fri 2 Jan 2004, 18:02, Reply)

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