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I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
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a couple of years back, about letters for council tax which I had not received, and they ended up being very reasonable about dropping the fees.
So I think you have a good chance, IF you can get someone reasonable on the end of the phone (this was the difficult bit).
( , Thu 2 Sep 2010, 16:28, Reply)
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