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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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I tried to complain.
The way my finances work, I have to take some cash from my joint account and pay it into my credit card (on top of the direct debit I have going in). This happens once a month. I duly took the money out, walked into the bank and put it onto the plastic.

Next month I got charged for not making my minimum payment. So I got straight onto the 'phone to the bank, having the paying in slip in hand, and proceeded to berate the lady at the other end for their incompetence.
"The payment doesn't show up on our records." She said, again and again. I even considered going to the bank in question to see if they had any record of the transaction.
I got increasingly irate at the situation, and re-iterated the score to a supervisor, who confirmed just what the previous 'phone monkey had said.
I double checked my position, then triple checked. Did a double take and burst out laughing. I'd used the joint acc. card to withdraw the cash, walked the five yards to the bank, and promptly paid the money straight back into the joint account. I was still on the 'phone to the supervisor, so had to apologise most profusely! (She took it well though.)

This sort of thing always happens to me, I get up on my high horse on one of the few occasions I feel I have a gripe, and it's usually my fault!
(, Thu 2 Sep 2010, 17:29, Reply)

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