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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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An ex-manager at our place
had a "secret" file in his briefcase containing all the tastiest and most ridiculous stuff he'd found over years of working for the organisation, which may or may not be a retail financial services provider. I think he had it as a kind of insurance policy in case he got the push.

Many of these came from a stint in customer services at head office. He showed me one of the letters which, rather than beginning "Dear Sir", started "To the most incompetent bunch of people ever gathered together in one place". Another letter wasn't actually asking for anything, just expressing how happy the customers were to have redeemed their mortgage and to be shot of us forever. In the form of a 500-word poem.
(, Sat 4 Sep 2010, 19:45, Reply)

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