Complaining
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?
( , Thu 2 Sep 2010, 13:16)
« Go Back
A complaint my colleague had to follow up recently...
Hello Bob*,
Thank you for agreeing to help us investigate this customer complaint.
We sent out a letter on 2nd June to a ‘Mr Aidsgayboy Smith’
The customer’s real name is Mr Anthony Smith - Please can you look into the database to see whether we have this customers details and what information we hold on him?
Thanks,
Jill
Hi Jill,
I’ve checked on the database and we don’t have those customer details. But I also checked the incoming files and found 2 records for this customer, but the forename was “Aidsinfected” and not “Aidsgayboy” so it looks a though it’s probably come from a separate source to the one you mention.
Seems like someone’s got it in for him.
Let me know if you need me to do anything else.
Bob
Top marks to Bob for professional demeanour in the face of hilarity. Ha!
* Incriminating details and names removed/changed...
( , Wed 8 Sep 2010, 9:19, Reply)
Hello Bob*,
Thank you for agreeing to help us investigate this customer complaint.
We sent out a letter on 2nd June to a ‘Mr Aidsgayboy Smith’
The customer’s real name is Mr Anthony Smith - Please can you look into the database to see whether we have this customers details and what information we hold on him?
Thanks,
Jill
Hi Jill,
I’ve checked on the database and we don’t have those customer details. But I also checked the incoming files and found 2 records for this customer, but the forename was “Aidsinfected” and not “Aidsgayboy” so it looks a though it’s probably come from a separate source to the one you mention.
Seems like someone’s got it in for him.
Let me know if you need me to do anything else.
Bob
Top marks to Bob for professional demeanour in the face of hilarity. Ha!
* Incriminating details and names removed/changed...
( , Wed 8 Sep 2010, 9:19, Reply)
« Go Back