Bell(end) Canada
I have a house in Canada (ooh get you, croissant etc) but seeing as I am only there for a few weeks a year I get the utility bills sent to my home here in Blighty. When I first set all of these accounts up I was prepared to give them the benefit of the doubt with the 'slightly' unusual arrangement but all seemed to be fine until about June last year. Quite arbitrarily Bell had stopped sending me bills. Because I hadn't paid for several months and hadn't responded to reminders they had cut my house off. When I discovered this they advised me that according to their records I had called them in February and told them to change my correspondence address to Canada (obviously untrue and wholly illogical).

After asking them to reconnect, amend my details and offering to pay immediately for the 'missing' invoices I then spent a total of four and half hours talking to thirteen different Bell employees, visited one Bell outlet, paid the bills and a reconnection fee (they refused to waive this even though it was completely their fault) and being told on three separate occasions that is was all resolved only to find it was still disconnected and marked as unpaid. During this farrago they also refused to accept payment via MasterCard as 'our system can't accept credit card payments over the phone', told me that I had spelt my own name incorrectly, cut me off on three occasions and told me to stop using threatening language when I suggested that "I might be better talking to your most highly trained chimpanzee" which whilst rude is hardly threatening.
( number5 has been fighting tramps and losing., Thu 23 Feb 2012, 18:18, 2 replies)

Ah, Bell.
I'm locked into a 3 years CON-tract with the useless cnuts.
You'll be aware that they make you pay for everything here, even caller ID ffs. And being a Brit I also went for International text messaging as an extra. I can send and reply to text messages, although only to about 50% of the people I know (the rest are returned as "Invalid number")and sometimes I can receive up to half of a message of garbled incomprehensible shite in return.
Bell tell me that the problem is "with the other networks" every time I complain. Switching my SIM to another provider magically makes this problem disappear. Mysteriously, texts to another bell user work faultlessly wherever they may be.
So obviously, the fault is with everyone I know, if only they would all switch to Bell (even those overseas) then the world would run smoothly.
Oh and "have a nice day and thanks for calling Bell".
( Infidel , shit and wrong, Thu 23 Feb 2012, 18:31, closed)

If they ever invent a phone it is possible to
reach down and belt the person you're talking to the Bell call centre is in trouble....


...not that the line will work of course!
( number5 has been fighting tramps and losing., Thu 23 Feb 2012, 18:40, closed)