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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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It's a percentage.
It's a protected no claims discount. If you make a claim then your basic policy cost will go up, but you will still get your discount on it.

And as they can put the cost of your policy up by as much as they like, it's seldom worth paying for the discount protection.
(, Fri 24 Feb 2012, 10:59, Reply)

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