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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Call centre mind fuckery.
In a massive moment of poverty and desperation I took a job in a call centre. Worse, this was tele sales and double glazing at that. Turning up properly dressed, looking people in the eye and shaking peoples hand immediatly put me on the back foot.

We were given a large book of numbers to call. This wasn't the a carefully selected directory of numbers, just a group of numbers in ascending order starting with the area code. Easy to dial in, but I got bored of doing all 11 digits. I quickly realised I could get the phone to redial the first 8 and I'd tap in the last 3. Good for the day basically. Saved me a few minutes I figured so I just carried on as normal. Eventually one of the 'seniors' noticed I was only dialling three numbers. Snatching the phone away she listened to the other end of the line to check I was actually doing some work. 'Your only pressing 3 buttons?' she scowled at me. 'Yeah I'm using the redial button to do the rest'. Silence, the whole room is looking at me.

I presume her thougth process was thus

'good idea'
'wait, that's obvious.'
'fuck, it's so obvious, why haven't we done that before?'
'fuck it he's making us look stupid, let's stamp on the smart arse'

Hence I was ridiculed for 'using my alevels'. I also failed to partake in the working hours drug consumption which further set me apart. Gone within the week.

(ignore the fact I didn't make many(any) sales. please?)
(, Tue 28 Feb 2012, 13:24, Reply)

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