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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Companies who seem to love advertising the fact that their customer service is so good.
Why can't they just make a prodcut that works, so we wouldn't have to contact customer services?
(, Wed 29 Feb 2012, 14:35, 2 replies)
Because..
You'd be surprised how many people are *total* chumps, refuse to read instructions, don't understand the product they have bought and need a friendly voice to get through even the most basic processes. Sad fact of life really.
(, Wed 29 Feb 2012, 15:29, closed)
I'm with M3rx.
This week Amazon's excellent customer service have sent me a faulty Kindle to replace a Kindle with the same fault. I'm sending it back and getting a Kobo.
(, Wed 29 Feb 2012, 16:14, closed)

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