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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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My neighbour
had interactive digital TV, but after a few months decided he didn't think it was worthwhile, so phoned the cable company to downgrade to ordinary digital TV. This saves a few euros a month. The company immediately reduced his monthly payments. 2 years later, he's still got interactive TV. Four months ago I signed up with the same company for interactive digital TV. I got the connection within a matter of days, but they haven't changed my billing rate by a single cent. I don't know how companies like this can survive, unless their profit margins are so huge that they can absorb mistakes like these.
(, Wed 29 Feb 2012, 15:03, Reply)

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