Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
(
chthonic, Thu 4 Sep 2008, 16:42)
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I work in technical support.........so most of our customers are idiots.
Worst are the ones who have a tiny bit of knowledge, but think they have a lot, or the 'IT consultants' who don't know what basic commands are.
My fav response to these guys is to say 'you're paying for this call to Technical Support, please let me give you Technical Support sir', which usually shuts them up. :)
After 100 calls a shift I often wonder how some people manage to make it through a day such is their apparent stupidity.
(, Thu 4 Sep 2008, 17:29, Reply)
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