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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Customers who were wrong, wrong, wrong...
I have quite a few tales but i'll try a different tack of 'wrong' to begin.

I work in a CeX shop, one of those second-hand wonders which deal in electronics/movies/games/phones and so on.
Because most people pronounce the name like 'sex' (see newsletter a while back) we've had a couple of people misunderstanding the name a little bit.
Like the charming chav who came in and surreptitiously asked if we had any second-hand fleshlights.

There's a mental image that will stay with me forever.

In a similar vein, a smiling doddering old fellow came in, signed up, and handed us a digital camcorder to test so that he might sell it to us. Fair enough. I hand it to the fella on testing and continue working.

A few minutes later there's a choking, horrified exclamation coming from the corner.

This camcorder was fairly archaic and the only way to delete photos from it was selecting them individually. And the old fellow hadn't done this before he handed us the camera and we were treated to the most retina-burning images of an old man's grinning face, emactiated body, and wrinkled cocktail sausage. And it was neccescary to view them all in order to wipe the memory clean.
It was like he'd seen some really mucky porn and decided to try it himself, one geriatric, a poorly-lit room and a timer function.

That was before we got to the video files. Needless to say, none of us could look him in the eye when he returned.

More as and when I recall them.
(, Thu 4 Sep 2008, 22:16, 6 replies)
So how DO you pronounce it?

(, Thu 4 Sep 2008, 22:23, closed)
Though it might be entertaining to tell people I work at that 'sex' shop.
All the chav population call it 'kecks' though.
(, Thu 4 Sep 2008, 22:32, closed)
To be fair...
... you lot don't help yourselves with this pronounciation issue - my local CeX offers a free WiFi connection which comes in handy out and about every now and again. The name of the network?

"Unprotected CeX". Genius.

(well, I thought so)
(, Thu 4 Sep 2008, 23:22, closed)
I want to click for that reply. Ahh, childish amusements.
(, Fri 5 Sep 2008, 0:10, closed)
Ya lying bastards...
On the cex websites you can trade porn for instore credit. I trundled my way from Portsmouth to Southampton clutching my copies of Student House volume 1,2,3 hoping to get £5 credit for each copy.

I waited in line for about 10 mins behind a lady with a pushchair argueing with her little 8 year old about some bollocks DS game. After waiting patiently i hand my prized DVDs to the store clerk, an ask him to trade them in for credit. He says they dont trade in "porn cos we don't have a top shelf and you have to have a licence", i kindly explain about the website. He says sorry mate.

What i want to know is what you gonna do about it ya bastard!
(, Fri 5 Sep 2008, 1:53, closed)
I'll buy 'em
If you come to Cardiff.
We can't buy hardcore stuff, but we certainly buy those.
(, Fri 5 Sep 2008, 2:58, closed)

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