
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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I used to work as a barista as well.
It's truly hell on earth.
What's really fun is getting the people who think they're being fancy and ordering some complicated coffee drink.
I had someone try and order an iced cappuccino, which is impossible, seeing as how a cappuccino is espresso (can be made iced), milk (can be made iced), and hot foam (not so much).
However, the customer insisted it was not only possible, but that she ordered it all the time.
Riiiight.
( , Thu 4 Sep 2008, 23:12, Reply)
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