Shirts: Buy 2 Get 1 Free
Was the phrasing on an offer sign in the clothing outlet I work in. We thought it was pretty self-explanatory but there were many customers complaining because they thought it meant that if you bought two shirts you would get one of them free instead of ANOTHER one free.
One day though a couple of years back, it was very busy in the shop. My manager had nipped out to get some form of stationery and my supervisor was on lunch so it essentially meant that the 18-year old version of me was in charge of two members of staff who weren't sure what they were doing due to it being their first day (of course no fault of their own).
At one point though, I was running out the back to grab something but was stopped by a gentleman:

Gent: Excuse me; I need to talk to you about your sign

WN: Ok sorry sir I will be with you in just one moment, please bear with me.

So I then went out the back to sort whatever it was that needed sorting and returned to the shop floor to find the same customer there.

WN: Ok yes, you wanted to ask me about the sign

(Me at this point assuming it would be regarding the offer)

Gent: Yes, your sign. It has just fallen and hit my wife on the head.

WN: Right...

Gent: (Sarcastically) Right...

WN: I'm sorry, what?

Gent: YOUR SIGN HAS FALLEN OFF THE WALL AND HIT MY WIFE ON THE HEAD-

-AND YOU JUST RUN OFF SAYING "BACK IN A MINUTE, BACK IN A MINUTE" YOU FUCKING WANKER!

WN: OH GO FUCK YOURSELF, YOU PRICK!

And at this point I stormed out the back, just wanting to be away from this arsey so-and-so who had just called me a curse word in my place of work for something which wasn't my fault. I had never ever, ever raised my voice to a customer up til this point and was really worried what the reprecussions would be. My supervisor had walked past it as she was on her way to the staff room and saw me and him talking so I explained the situation and her reply was:
"I shouldn't worry, her mullet would have cushioned the fall"

Fast forward two years, I'm back working at the same place until university begins again in the new role of supervisor and funnily enough, I seem have to adopted a lot of my predecessors attitude towards your average customers from hell.

Apologies for length but I'm working again in a few hours and trying to get all this crap off my chest.
(WillyNilly SillyBilly, Fri 5 Sep 2008, 1:13, 5 replies)

It might be just me..
...but I'd take 'buy two get one free' as to mean if I bought two, I'd get another on top of that for free. Buy one, get one free seems more appropriate.
(Aruu does not put all her trust in root vegetables., Fri 5 Sep 2008, 1:51, closed)

The inevitable confusion...
The offer worked as if you paid for 2 shirts you would get a 3rd one for free.

Loads of people were bringing 2 shirts to the till though and expecting to pay for just one (Christ this is messing with me!)

My response was "Buy one get one free doesn't mean you just walk out of here with a free fucking item!"

Hopefully that's clear now (Prays). I need sleep anyhoo.
(WillyNilly SillyBilly, Fri 5 Sep 2008, 2:07, closed)

?
YOUR sign hits a customer and he complains and hes a prick??
(kitescreech still here, Sat 6 Sep 2008, 15:32, closed)

I
kind of agree with him...ok maybe he shouldn't have shouted but one of your signs did fall down and hit his wife on the head. I know YOU PERSONALLY didn't put the sign up but the whole point of working for a company is that you're responsible for what that company does to the customer, or what's the point?
(Hippo_of_Doom, Sat 6 Sep 2008, 17:25, closed)

Response
I think the main point why I thought it was out of order was because his wife was absolutely fine due to it being a flimsy card sign which, quite frankly, would not have hurt.
I did try assisting them because they wanted to make a deal with it and was met by abuse for trying to help?
(WillyNilly SillyBilly, Sun 7 Sep 2008, 21:16, closed)