Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Another "stimulating" Driving School one, while I remember it...
The driving school for whom I worked was a small and simple outfit. Unlike the giants of the driving instruction world, such as BSM or the AA, we did not have the luxury of areas out the back to practice driving, let alone anything so sophisticated as a full driving simulator.
The customer on the telephone, of course, does not know this - no harm in asking, is there?
"Hi, I want to start learning to drive."
"Well, this is a good place to start."
"Yeah, I'm a bit nervous about getting in a real car. Do you have a stimulator?"
"A driving simulator? No, sir, we don't have one, I'm afraid."
"No, I want a stimulator."
"I think you mean a simulator."
"..."
"A driving simulator?"
"Yeah, a driving stimulator."
I avoided (a) the temptation to direct him to a website which might be able to meet his needs and (b) any jokes about the kind of "relaxing" he wanted before he got into a real car. This, I feel, was impressive self-restraint on my part. I wonder if he ever found himself a stimulator...
( , Fri 5 Sep 2008, 10:07, 1 reply)
The driving school for whom I worked was a small and simple outfit. Unlike the giants of the driving instruction world, such as BSM or the AA, we did not have the luxury of areas out the back to practice driving, let alone anything so sophisticated as a full driving simulator.
The customer on the telephone, of course, does not know this - no harm in asking, is there?
"Hi, I want to start learning to drive."
"Well, this is a good place to start."
"Yeah, I'm a bit nervous about getting in a real car. Do you have a stimulator?"
"A driving simulator? No, sir, we don't have one, I'm afraid."
"No, I want a stimulator."
"I think you mean a simulator."
"..."
"A driving simulator?"
"Yeah, a driving stimulator."
I avoided (a) the temptation to direct him to a website which might be able to meet his needs and (b) any jokes about the kind of "relaxing" he wanted before he got into a real car. This, I feel, was impressive self-restraint on my part. I wonder if he ever found himself a stimulator...
( , Fri 5 Sep 2008, 10:07, 1 reply)
Big V8 engined things
Maybe he just wanted to learn to drive in a muscle car and didn't care about the brand?
( , Mon 8 Sep 2008, 16:38, closed)
Maybe he just wanted to learn to drive in a muscle car and didn't care about the brand?
( , Mon 8 Sep 2008, 16:38, closed)
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