Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Seriously! Who opens on boxing day!!
"If you’ve noticed the day madam you’ll know that it’s Boxing Day and we are the only shop open on the high street. I'll also direct your attention to the open, half empty bottle of Jack Daniels on the counter here which I can assure you was full when I started today."
"So if you’d like me to do anything other than point or put something in a bag and take money from you I’m afraid it’s going to have to wait for a more reasonable shopping day."
I was perfectly pleasant when I said it, and smiled all the way through I was also the manager so any complaint would ultimately come to me anyway.
I think she took pity on me because she just asked where the new release DVD’s where. It meant all I had to do was point, so I did (in the general direction anyway) and thanked her.
( , Fri 5 Sep 2008, 17:46, Reply)
"If you’ve noticed the day madam you’ll know that it’s Boxing Day and we are the only shop open on the high street. I'll also direct your attention to the open, half empty bottle of Jack Daniels on the counter here which I can assure you was full when I started today."
"So if you’d like me to do anything other than point or put something in a bag and take money from you I’m afraid it’s going to have to wait for a more reasonable shopping day."
I was perfectly pleasant when I said it, and smiled all the way through I was also the manager so any complaint would ultimately come to me anyway.
I think she took pity on me because she just asked where the new release DVD’s where. It meant all I had to do was point, so I did (in the general direction anyway) and thanked her.
( , Fri 5 Sep 2008, 17:46, Reply)
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