Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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This one still cracks me up, years after the old bag's probably popped her clogs.
I had a job where I had to do home visits and do jobs for clients. One old cow used to watch for my car to arrive and then complain to my boss - before I'd even parked - if I had anyone in the car with me. Obviously my time was all hers and I wasn't allowed to give my mum a lift.
I used to have to cash her pension and do some shopping - incontinence pants, haemorrhoid cream and so on - for which I took care to collect itemised receipts, which she would carefully scrutinise for fraud.
All in all she was a hateful old witch, always looking for a way to do me over.
One day I went for the pension as usual and was told that there was a new pension book.
The Post Office clerk said 'I'll have to tear up the old book in case of fraud', while looking meaningfully at me. I swear the old bag had rung ahead to warn the Post Office of the Famous Embezzling Home Help.
So... the snobby clerk then flourished in my face, and ripped in half, the NEW pension book.
The look on her face was priceless - she realised what she was doing just too late to stop herself.
I immediately collapsed into helpless laughter and pointed at her and gasped 'You ripped up the new book! You ripped up the new book!'
The clerk answered 'It's not funny!' but as I assured her, oh, it was, very funny indeed.
She wanted to keep the new ripped-up book until the next week when the replacement came, but I refused on the grounds that Mrs Hagwitch would accuse me of stealing it. The boss was called and she and I stood over the clerk as she taped up every page. Then she had to write a letter of explanation and apology.
I screamed with laughter all the way back, trying to get it out of my system, and really did think I'd kept a straight face when explaining the incident to the old boiler.
Must've let something slip though as she was soon on the blower to my boss, complaining that I had laughed at her pension book.
I wasn't in trouble though as everyone in the office was hysterical too. Happy days - give the gift of laughter.
( , Fri 5 Sep 2008, 17:50, 1 reply)
I had a job where I had to do home visits and do jobs for clients. One old cow used to watch for my car to arrive and then complain to my boss - before I'd even parked - if I had anyone in the car with me. Obviously my time was all hers and I wasn't allowed to give my mum a lift.
I used to have to cash her pension and do some shopping - incontinence pants, haemorrhoid cream and so on - for which I took care to collect itemised receipts, which she would carefully scrutinise for fraud.
All in all she was a hateful old witch, always looking for a way to do me over.
One day I went for the pension as usual and was told that there was a new pension book.
The Post Office clerk said 'I'll have to tear up the old book in case of fraud', while looking meaningfully at me. I swear the old bag had rung ahead to warn the Post Office of the Famous Embezzling Home Help.
So... the snobby clerk then flourished in my face, and ripped in half, the NEW pension book.
The look on her face was priceless - she realised what she was doing just too late to stop herself.
I immediately collapsed into helpless laughter and pointed at her and gasped 'You ripped up the new book! You ripped up the new book!'
The clerk answered 'It's not funny!' but as I assured her, oh, it was, very funny indeed.
She wanted to keep the new ripped-up book until the next week when the replacement came, but I refused on the grounds that Mrs Hagwitch would accuse me of stealing it. The boss was called and she and I stood over the clerk as she taped up every page. Then she had to write a letter of explanation and apology.
I screamed with laughter all the way back, trying to get it out of my system, and really did think I'd kept a straight face when explaining the incident to the old boiler.
Must've let something slip though as she was soon on the blower to my boss, complaining that I had laughed at her pension book.
I wasn't in trouble though as everyone in the office was hysterical too. Happy days - give the gift of laughter.
( , Fri 5 Sep 2008, 17:50, 1 reply)
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