Sprint customers
So, Sprint - one of the major cellphone carriers in the US - somehow got hold of my company's telephone number for out of warranty repair referrals (I work for www.pocketpctechs.com)

Not a problem. Until some monkey in the customer service department decided to start giving it out as the "official advanced tech support" number.

Every fucking day at work:

"Sir/Madam, we are not Sprint and are not affiliated with them. You will need to call their customer service back and have them direct you to the correct department".

This is often followed up with:

"They said you can help me get text messages/picturemail/that type of thing".

"No, unfortunately, we are not Sprint. We do hardware repairs on PDA's and do not offer tech support for Sprint"

"But they said you can help"

"Sir, unfortunately, we can't. Unless you have a problem with your sync connector, LCD screen, ROM etc, we can't help you"

"I'm going to report you to head office"

"Go ahead sir, my name is workboresme. You'll find I don't work there".

Tedious.
( Batshitmentalist is sane for once, Fri 5 Sep 2008, 23:42, Reply)