Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
(
chthonic, Thu 4 Sep 2008, 16:42)
« Go Back
More call centre joysI didn't take this call, but I overheard my friend take it. She was talking to a chap who had hit one of our policyholders.
"Sir, we're not protecting our policyholder just because he's British. We're helping him because he pays for the service."
[pause]
"No, sir, it has nothing to do with where you come from. You hit our policyholder, and now we have to pursue his interests."
[longer pause]
"Sir, you can't hit somebody's car just because you think they're taking too long to park..."
Much giggle stifling after that one :D
(, Sun 7 Sep 2008, 8:56, Reply)
« Go Back