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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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is there a rule of thumb about ordering?
... as regards number of drinks to order in one go? If I have say 6 to buy, I'll order them in two lots of three, any Guinness first followed by ales, then lagers, with wines or shorts at the end.

I'm always asked if I want anything else when the drinks have been done, so if I ask for Guinness, ale, lager.... they're done and on the bar, anything else, wine, G&T and a scotch, I don't forget what I've asked for and they don't have a chance to get it wrong, costing them money. Also gives me a chance to nip the 3 I have to the table without major spillage, come back, pay up and take the next 3, without trying to carry 6 different sized and shaped glasses, or even worse leave 3 and they get nicked.

Just trying to help, and I always say hello/please/thank you because manners costs nowt and if you reciprocate you might get a drink yourself. A happy pub is a full pub and they're a rarity at the moment!
(, Sun 7 Sep 2008, 11:22, Reply)

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