Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Man mentioned at the end...
Well this guy came in smelling like what I imagine a landfill smells like.
He went over to a display of properly overpriced glassware and started putting glasses into his pocket. (I don't think you need crystal classes to drink cans of special)
I went over and told him that I had seen him stealing things and that he had better leave or I would call the police, which is when he said "You'll have to kill me first". So I said, "Well I reckon I'll just call the police." and he replied "Call the fucking police."
So I went behind the counter and pressed the panic button (something I hadn't done before, but was told I should if no one was around to help) at which point the building alarm went off at a pretty high volume. He pretended not to care, but I think he was pretty pissed off.
After about 3 minutes (that seemed like eight weeks) the police walked in, I pointed at him. They dragged him out because he resisted. One of them walked back in with 2 glasses and put them back on the table.
They got him in the police car and drove off. Unfortunately the music in the shop had now gone off as had the alarm. The polite people of Islington pretended to shop as if nothing had happened in a pretty crushing silence.... eek.
( , Sun 7 Sep 2008, 21:17, Reply)
Well this guy came in smelling like what I imagine a landfill smells like.
He went over to a display of properly overpriced glassware and started putting glasses into his pocket. (I don't think you need crystal classes to drink cans of special)
I went over and told him that I had seen him stealing things and that he had better leave or I would call the police, which is when he said "You'll have to kill me first". So I said, "Well I reckon I'll just call the police." and he replied "Call the fucking police."
So I went behind the counter and pressed the panic button (something I hadn't done before, but was told I should if no one was around to help) at which point the building alarm went off at a pretty high volume. He pretended not to care, but I think he was pretty pissed off.
After about 3 minutes (that seemed like eight weeks) the police walked in, I pointed at him. They dragged him out because he resisted. One of them walked back in with 2 glasses and put them back on the table.
They got him in the police car and drove off. Unfortunately the music in the shop had now gone off as had the alarm. The polite people of Islington pretended to shop as if nothing had happened in a pretty crushing silence.... eek.
( , Sun 7 Sep 2008, 21:17, Reply)
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