Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Being the Customer from Hell
Working in a small multi-chain computer store (we had 3 branches) allowed us to do some quality pranks on the newbies, one of which was the phonecall test. We organized it for a newbie to pickup the phone and the trap was tripped.
"Hi you're through to *** ********, Simon speaking, how can I 'elp?"
Chris from our branch in a deep Welsh accent while shouting a bit "Oih, do ye sell those bloody computer game things?"
"Yes sir.."
"Have you got that there.....Dynamite Heady on that megadrive thing?"
"I'll check now..." Simon runs off, comes back about a minute later "No sir sorry, we haven't got it."
Chris turns it up a notch "You haven't got it? Darren, come in here, DARREN!!! DARREN!!!! Darren, come in....GET YOUR FUCKING PANTS ON BOY, YOU'RE 18 NOW! What game do ye want now boy?" Another guy in our office leans over to the phone and says in the highest pitched voice "Eek the Cat...."
At this point Simon's pissing himself laughing down the phone and says "Chris?"
"CHRIS? WHO THE FUCK IS CHRIS, I WANTED EEK THE FUCKING CAT FOR DARREN BOY!"
"Oh, sorry sir, sorry..."
At that point I think Chris pissed himself laughing and the game was up. We did that sort of thing to all the newbies, kind of an initiation ceremony and a good test of how to deal the real weirdos that are out there. And they are out there :)
( , Mon 8 Sep 2008, 11:15, Reply)
Working in a small multi-chain computer store (we had 3 branches) allowed us to do some quality pranks on the newbies, one of which was the phonecall test. We organized it for a newbie to pickup the phone and the trap was tripped.
"Hi you're through to *** ********, Simon speaking, how can I 'elp?"
Chris from our branch in a deep Welsh accent while shouting a bit "Oih, do ye sell those bloody computer game things?"
"Yes sir.."
"Have you got that there.....Dynamite Heady on that megadrive thing?"
"I'll check now..." Simon runs off, comes back about a minute later "No sir sorry, we haven't got it."
Chris turns it up a notch "You haven't got it? Darren, come in here, DARREN!!! DARREN!!!! Darren, come in....GET YOUR FUCKING PANTS ON BOY, YOU'RE 18 NOW! What game do ye want now boy?" Another guy in our office leans over to the phone and says in the highest pitched voice "Eek the Cat...."
At this point Simon's pissing himself laughing down the phone and says "Chris?"
"CHRIS? WHO THE FUCK IS CHRIS, I WANTED EEK THE FUCKING CAT FOR DARREN BOY!"
"Oh, sorry sir, sorry..."
At that point I think Chris pissed himself laughing and the game was up. We did that sort of thing to all the newbies, kind of an initiation ceremony and a good test of how to deal the real weirdos that are out there. And they are out there :)
( , Mon 8 Sep 2008, 11:15, Reply)
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